What will Customer/patient gain?
Dental clinique’s patient is also a customer and a buyer. People do not perceive the fact that in dental industry service is provided to them. When a buyer spends money, he expects high-quality service. Dental practice management system can positvely impact on Customer Support procedure. Patients will be very satisfied and feel attention and care. They will see that the doctor have not forgotten them even if they have not come to the treatment.
Customer will trust you if:
- Treatment planning and medical work will be presented via visually comprehensible dental map
- Financial calculation of the treatment is presented on the basis of diagnoses and treatment plan
- Reminding patients about next appointment
- Inviting patients to medical examination after 6 months of main treatment
- Receiving a thank you letter that he trusted Your clinique
- Receiving doctor’s message in case of missing the appointment, that the doctor is concerned about the aggrevation of desease, etc.